Refund policy

Refund & Return Policy

Due to the nature of our products, we do not accept returns.

If you experience an issue with your order, please contact us. We are committed to providing excellent customer service and will do our best to resolve any concerns.

Refunds or replacements are issued only for products damaged during shipping. If your order arrives damaged, please contact us within 3 business days of delivery and include:

• Your order number

• A description of the damage

• Clear photographs of the damaged product and packaging

Claims received more than 3 business days after delivery are not eligible for a refund or replacement.

We appreciate your understanding and thank you for supporting Blackcreek Herbals.